/* ─────────────────────────────────────────────────────────────────────────────
   JHC Agent Dashboard — styles.css
   Beautiful, modern dashboard for managing human-agent handoffs.
───────────────────────────────────────────────────────────────────────────── */

*, *::before, *::after { box-sizing: border-box; margin: 0; padding: 0; }

:root {
  --primary:       #1a56db;
  --primary-dark:  #1447c0;
  --primary-light: #eff6ff;
  --sidebar-bg:    #0f172a;
  --sidebar-w:     260px;
  --bg:            #f1f5f9;
  --surface:       #ffffff;
  --border:        #e2e8f0;
  --text:          #1e293b;
  --text-muted:    #64748b;
  --success:       #10b981;
  --warning:       #f59e0b;
  --danger:        #ef4444;
  --radius:        12px;
  --shadow:        0 1px 3px rgba(0,0,0,0.08), 0 4px 16px rgba(0,0,0,0.06);
  --font:          -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", sans-serif;
  --transition:    0.2s ease;
}

body {
  font-family: var(--font);
  font-size:   15px;
  color:       var(--text);
  background:  var(--bg);
  min-height:  100vh;
  line-height: 1.5;
}

/* ── Login Screen ────────────────────────────────────────────────────────────── */

#login-screen {
  display:         flex;
  align-items:     center;
  justify-content: center;
  min-height:      100vh;
  padding:         20px;
  background: linear-gradient(135deg, #0f172a 0%, #1e3a6e 100%);
}

.login-card {
  background:    var(--surface);
  border-radius: 20px;
  padding:       40px 44px;
  width:         100%;
  max-width:     420px;
  box-shadow:    0 20px 60px rgba(0,0,0,0.3);
}

.login-logo {
  display:         flex;
  align-items:     center;
  gap:             12px;
  margin-bottom:   32px;
}

.login-logo-icon {
  width:           44px;
  height:          44px;
  background:      linear-gradient(135deg, var(--primary), var(--primary-dark));
  border-radius:   12px;
  display:         flex;
  align-items:     center;
  justify-content: center;
}

.login-logo-icon svg {
  width:  22px;
  height: 22px;
  fill:   #fff;
}

.login-logo-text h1 {
  font-size:   18px;
  font-weight: 700;
  color:       var(--text);
  line-height: 1.2;
}

.login-logo-text p {
  font-size: 13px;
  color:     var(--text-muted);
}

.login-card h2 {
  font-size:     22px;
  font-weight:   700;
  margin-bottom: 6px;
}

.login-card .subtitle {
  color:         var(--text-muted);
  font-size:     14px;
  margin-bottom: 28px;
}

.form-group {
  margin-bottom: 18px;
}

.form-group label {
  display:       block;
  font-size:     13px;
  font-weight:   600;
  color:         var(--text);
  margin-bottom: 6px;
}

.form-group input,
.form-group select,
.form-group textarea {
  width:         100%;
  padding:       10px 14px;
  border:        1.5px solid var(--border);
  border-radius: 10px;
  font-size:     14px;
  font-family:   var(--font);
  color:         var(--text);
  background:    #fafafa;
  transition:    border-color var(--transition), box-shadow var(--transition);
  outline:       none;
}

.form-group input:focus,
.form-group select:focus,
.form-group textarea:focus {
  border-color: var(--primary);
  background:   #fff;
  box-shadow:   0 0 0 3px rgba(26,86,219,0.10);
}

.form-group textarea {
  resize:     vertical;
  min-height: 80px;
}

.form-group .hint {
  font-size:  12px;
  color:      var(--text-muted);
  margin-top: 5px;
}

.btn {
  display:         inline-flex;
  align-items:     center;
  justify-content: center;
  gap:             8px;
  padding:         10px 20px;
  border:          none;
  border-radius:   10px;
  font-size:       14px;
  font-weight:     600;
  font-family:     var(--font);
  cursor:          pointer;
  transition:      all var(--transition);
  outline:         none;
  white-space:     nowrap;
}

.btn-primary {
  background: linear-gradient(135deg, var(--primary), var(--primary-dark));
  color:      #fff;
  box-shadow: 0 2px 8px rgba(26,86,219,0.3);
}

.btn-primary:hover { opacity: 0.92; box-shadow: 0 4px 14px rgba(26,86,219,0.4); }
.btn-primary:active { transform: scale(0.98); }
.btn-primary:disabled { opacity: 0.5; cursor: not-allowed; box-shadow: none; }

.btn-secondary {
  background: var(--surface);
  color:      var(--text);
  border:     1.5px solid var(--border);
}

.btn-secondary:hover { background: var(--bg); border-color: #c1c9d4; }

.btn-danger {
  background: var(--danger);
  color:      #fff;
}

.btn-danger:hover { opacity: 0.88; }

.btn-ghost {
  background: transparent;
  color:      var(--text-muted);
}

.btn-ghost:hover { background: var(--bg); color: var(--text); }

.btn-full { width: 100%; }

.btn-sm { padding: 7px 14px; font-size: 13px; }

.btn svg { width: 16px; height: 16px; }

#login-error {
  background:    #fef2f2;
  border:        1px solid #fecaca;
  border-radius: 8px;
  padding:       10px 14px;
  font-size:     13px;
  color:         var(--danger);
  margin-bottom: 18px;
  display:       none;
}

/* ── App Shell (sidebar + main) ──────────────────────────────────────────────── */

#app {
  display: none;
}

#app.visible {
  display: flex;
  min-height: 100vh;
}

/* ── Sidebar ─────────────────────────────────────────────────────────────────── */

.sidebar {
  width:     var(--sidebar-w);
  min-width: var(--sidebar-w);
  background: var(--sidebar-bg);
  display:   flex;
  flex-direction: column;
  position:  fixed;
  top:       0;
  left:      0;
  height:    100vh;
  z-index:   100;
  overflow-y: auto;
}

.sidebar-brand {
  display:     flex;
  align-items: center;
  gap:         12px;
  padding:     24px 20px 20px;
  border-bottom: 1px solid rgba(255,255,255,0.07);
}

.sidebar-brand-icon {
  width:           38px;
  height:          38px;
  background:      linear-gradient(135deg, var(--primary), var(--primary-dark));
  border-radius:   10px;
  display:         flex;
  align-items:     center;
  justify-content: center;
  flex-shrink:     0;
}

.sidebar-brand-icon svg {
  width:  20px;
  height: 20px;
  fill:   #fff;
}

.sidebar-brand-text {
  overflow: hidden;
}

.sidebar-brand-text h2 {
  font-size:   15px;
  font-weight: 700;
  color:       #f1f5f9;
  line-height: 1.2;
  white-space: nowrap;
  overflow:    hidden;
  text-overflow: ellipsis;
}

.sidebar-brand-text p {
  font-size: 11.5px;
  color:     rgba(255,255,255,0.4);
}

.sidebar-nav {
  flex:    1;
  padding: 16px 12px;
}

.nav-section-label {
  font-size:     10.5px;
  font-weight:   600;
  letter-spacing: 0.08em;
  color:         rgba(255,255,255,0.3);
  text-transform: uppercase;
  padding:       8px 10px 6px;
}

.nav-item {
  display:         flex;
  align-items:     center;
  gap:             10px;
  padding:         10px 12px;
  border-radius:   9px;
  cursor:          pointer;
  transition:      all var(--transition);
  color:           rgba(255,255,255,0.55);
  font-size:       14px;
  font-weight:     500;
  margin-bottom:   2px;
  user-select:     none;
  position:        relative;
}

.nav-item svg {
  width:      18px;
  height:     18px;
  flex-shrink: 0;
  opacity:    0.7;
}

.nav-item:hover {
  background: rgba(255,255,255,0.06);
  color:      #f1f5f9;
}

.nav-item:hover svg { opacity: 1; }

.nav-item.active {
  background: rgba(26, 86, 219, 0.25);
  color:      #93c5fd;
}

.nav-item.active svg { opacity: 1; fill: #93c5fd; }

.nav-badge {
  margin-left:     auto;
  background:      var(--danger);
  color:           #fff;
  font-size:       10.5px;
  font-weight:     700;
  padding:         2px 7px;
  border-radius:   20px;
  min-width:       20px;
  text-align:      center;
}

.sidebar-footer {
  padding: 12px;
  border-top: 1px solid rgba(255,255,255,0.07);
}

.sidebar-agent-info {
  display:     flex;
  align-items: center;
  gap:         10px;
  padding:     10px 12px;
  border-radius: 9px;
  margin-bottom: 8px;
}

.agent-avatar {
  width:           34px;
  height:          34px;
  background:      linear-gradient(135deg, var(--primary), var(--primary-dark));
  border-radius:   9px;
  display:         flex;
  align-items:     center;
  justify-content: center;
  font-size:       13px;
  font-weight:     700;
  color:           #fff;
  flex-shrink:     0;
}

.agent-details { overflow: hidden; flex: 1; }
.agent-details .agent-name {
  font-size:   13.5px;
  font-weight: 600;
  color:       #e2e8f0;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.agent-details .agent-role {
  font-size: 11.5px;
  color: rgba(255,255,255,0.35);
}

/* ── Main Content ────────────────────────────────────────────────────────────── */

.main {
  margin-left:  var(--sidebar-w);
  flex:         1;
  min-height:   100vh;
  display:      flex;
  flex-direction: column;
}

.topbar {
  background:   var(--surface);
  border-bottom: 1px solid var(--border);
  padding:      0 28px;
  height:       64px;
  display:      flex;
  align-items:  center;
  justify-content: space-between;
  position:     sticky;
  top:          0;
  z-index:      50;
}

.topbar-title {
  font-size:   20px;
  font-weight: 700;
  color:       var(--text);
}

.topbar-subtitle {
  font-size: 13px;
  color:     var(--text-muted);
  margin-top: 1px;
}

.topbar-actions {
  display:     flex;
  align-items: center;
  gap:         10px;
}

.page-content {
  padding: 28px;
  flex:    1;
}

/* ── Pages ───────────────────────────────────────────────────────────────────── */

.page { display: none; }
.page.active { display: block; }

/* ── Stats Cards (Overview page) ─────────────────────────────────────────────── */

.stats-grid {
  display:               grid;
  grid-template-columns: repeat(auto-fit, minmax(200px, 1fr));
  gap:                   16px;
  margin-bottom:         28px;
}

.stat-card {
  background:    var(--surface);
  border-radius: var(--radius);
  padding:       20px 22px;
  box-shadow:    var(--shadow);
  border:        1px solid var(--border);
  display:       flex;
  flex-direction: column;
  gap:           4px;
}

.stat-card-header {
  display:     flex;
  align-items: center;
  justify-content: space-between;
  margin-bottom: 10px;
}

.stat-card-label {
  font-size:   12.5px;
  font-weight: 600;
  color:       var(--text-muted);
  text-transform: uppercase;
  letter-spacing: 0.04em;
}

.stat-card-icon {
  width:           36px;
  height:          36px;
  border-radius:   9px;
  display:         flex;
  align-items:     center;
  justify-content: center;
}

.stat-card-icon svg { width: 18px; height: 18px; }

.stat-card-icon.blue   { background: #eff6ff; }
.stat-card-icon.blue svg   { fill: var(--primary); }
.stat-card-icon.green  { background: #f0fdf4; }
.stat-card-icon.green svg  { fill: var(--success); }
.stat-card-icon.yellow { background: #fffbeb; }
.stat-card-icon.yellow svg { fill: var(--warning); }
.stat-card-icon.red    { background: #fef2f2; }
.stat-card-icon.red svg    { fill: var(--danger); }

.stat-card-value {
  font-size:   32px;
  font-weight: 700;
  color:       var(--text);
  line-height: 1;
}

.stat-card-desc {
  font-size: 12.5px;
  color:     var(--text-muted);
}

/* ── Section header ──────────────────────────────────────────────────────────── */

.section-header {
  display:       flex;
  align-items:   center;
  justify-content: space-between;
  margin-bottom: 16px;
}

.section-header h3 {
  font-size:   16px;
  font-weight: 700;
}

/* ── Conversation List ───────────────────────────────────────────────────────── */

.filter-tabs {
  display:       flex;
  gap:           4px;
  margin-bottom: 16px;
  background:    var(--surface);
  padding:       4px;
  border-radius: 10px;
  width:         fit-content;
  border:        1px solid var(--border);
}

.filter-tab {
  padding:       7px 16px;
  border-radius: 7px;
  font-size:     13px;
  font-weight:   600;
  cursor:        pointer;
  transition:    all var(--transition);
  color:         var(--text-muted);
  border:        none;
  background:    transparent;
  font-family:   var(--font);
}

.filter-tab:hover { color: var(--text); }

.filter-tab.active {
  background: var(--primary);
  color:      #fff;
  box-shadow: 0 2px 8px rgba(26,86,219,0.3);
}

.conversations-list {
  display:       flex;
  flex-direction: column;
  gap:           10px;
}

.conv-card {
  background:    var(--surface);
  border-radius: var(--radius);
  padding:       16px 18px;
  box-shadow:    var(--shadow);
  border:        1px solid var(--border);
  cursor:        pointer;
  transition:    all var(--transition);
  display:       flex;
  align-items:   flex-start;
  gap:           14px;
}

.conv-card:hover {
  border-color: var(--primary);
  box-shadow:   0 4px 20px rgba(26,86,219,0.12);
  transform:    translateY(-1px);
}

.conv-avatar {
  width:           42px;
  height:          42px;
  border-radius:   12px;
  background:      linear-gradient(135deg, #6366f1, #8b5cf6);
  display:         flex;
  align-items:     center;
  justify-content: center;
  font-size:       16px;
  font-weight:     700;
  color:           #fff;
  flex-shrink:     0;
}

.conv-info { flex: 1; min-width: 0; }

.conv-top {
  display:     flex;
  align-items: center;
  justify-content: space-between;
  margin-bottom: 4px;
}

.conv-name {
  font-size:   14.5px;
  font-weight: 700;
  color:       var(--text);
}

.conv-time {
  font-size: 12px;
  color:     var(--text-muted);
}

.conv-summary {
  font-size:     13px;
  color:         var(--text-muted);
  margin-bottom: 8px;
  overflow:      hidden;
  text-overflow: ellipsis;
  display:       -webkit-box;
  -webkit-line-clamp: 2;
  -webkit-box-orient: vertical;
}

.conv-footer {
  display:     flex;
  align-items: center;
  gap:         8px;
}

/* ── Status Badges ───────────────────────────────────────────────────────────── */

.badge {
  display:       inline-flex;
  align-items:   center;
  gap:           5px;
  padding:       3px 10px;
  border-radius: 20px;
  font-size:     12px;
  font-weight:   600;
}

.badge::before {
  content:       "";
  width:         6px;
  height:        6px;
  border-radius: 50%;
}

.badge-pending  { background: #fffbeb; color: #92400e; }
.badge-pending::before  { background: var(--warning); }
.badge-active   { background: #f0fdf4; color: #065f46; }
.badge-active::before   { background: var(--success); }
.badge-resolved { background: #f8fafc; color: var(--text-muted); }
.badge-resolved::before { background: #94a3b8; }

/* ── Empty state ─────────────────────────────────────────────────────────────── */

.empty-state {
  text-align:    center;
  padding:       60px 20px;
  color:         var(--text-muted);
}

.empty-state svg {
  width:        56px;
  height:       56px;
  fill:         var(--border);
  margin-bottom: 14px;
}

.empty-state h4 { font-size: 16px; color: var(--text); margin-bottom: 6px; }
.empty-state p  { font-size: 13.5px; }

/* ── Conversation Detail Panel ───────────────────────────────────────────────── */

.panel-overlay {
  position:   fixed;
  inset:      0;
  background: rgba(15,23,42,0.5);
  z-index:    200;
  display:    none;
  backdrop-filter: blur(2px);
}

.panel-overlay.open { display: block; }

.detail-panel {
  position:   fixed;
  top:        0;
  right:      0;
  height:     100vh;
  width:      min(600px, 100vw);
  background: var(--surface);
  z-index:    201;
  display:    flex;
  flex-direction: column;
  transform:  translateX(100%);
  transition: transform 0.3s cubic-bezier(0.16, 1, 0.3, 1);
  box-shadow: -8px 0 40px rgba(0,0,0,0.15);
}

.detail-panel.open { transform: translateX(0); }

.panel-header {
  padding:       18px 20px;
  border-bottom: 1px solid var(--border);
  display:       flex;
  align-items:   flex-start;
  gap:           14px;
  flex-shrink:   0;
}

.panel-header-info { flex: 1; min-width: 0; }

.panel-header-info h3 {
  font-size:   17px;
  font-weight: 700;
  margin-bottom: 4px;
}

.panel-header-meta {
  font-size:   13px;
  color:       var(--text-muted);
  display:     flex;
  align-items: center;
  gap:         10px;
  flex-wrap:   wrap;
}

.panel-header-actions {
  display:     flex;
  align-items: center;
  gap:         8px;
}

.panel-close {
  width:        32px;
  height:       32px;
  border-radius: 8px;
  border:       1.5px solid var(--border);
  background:   transparent;
  cursor:       pointer;
  display:      flex;
  align-items:  center;
  justify-content: center;
  color:        var(--text-muted);
  transition:   all var(--transition);
}

.panel-close:hover { background: var(--bg); color: var(--text); }
.panel-close svg { width: 16px; height: 16px; stroke: currentColor; fill: none; stroke-width: 2; }

.panel-summary {
  padding:       12px 20px;
  background:    #fafbfc;
  border-bottom: 1px solid var(--border);
  font-size:     13px;
  color:         var(--text-muted);
  flex-shrink:   0;
}

.panel-summary strong { color: var(--text); }

/* ── Chat messages in panel ──────────────────────────────────────────────────── */

.panel-messages {
  flex:         1;
  overflow-y:   auto;
  padding:      18px 20px;
  display:      flex;
  flex-direction: column;
  gap:          10px;
  scroll-behavior: smooth;
}

.panel-messages::-webkit-scrollbar { width: 4px; }
.panel-messages::-webkit-scrollbar-track { background: transparent; }
.panel-messages::-webkit-scrollbar-thumb { background: var(--border); border-radius: 4px; }

.chat-msg {
  display:    flex;
  gap:        8px;
  max-width:  85%;
}

/* Website visitor — left side, purple bubble */
.chat-msg.user  { align-self: flex-start; }

/* Bot — left side, gray bubble */
.chat-msg.bot,
.chat-msg.assistant { align-self: flex-start; }

/* Human agent — right side, blue bubble */
.chat-msg.agent { flex-direction: row-reverse; align-self: flex-end; }

.chat-msg-avatar {
  width:           30px;
  height:          30px;
  border-radius:   8px;
  display:         flex;
  align-items:     center;
  justify-content: center;
  font-size:       10.5px;
  font-weight:     700;
  color:           #fff;
  flex-shrink:     0;
  margin-top:      18px; /* align with bubble, below the sender label */
}

.chat-msg-avatar.bot-av    { background: linear-gradient(135deg, #374151, #1f2937); }
.chat-msg-avatar.user-av   { background: linear-gradient(135deg, #6366f1, #8b5cf6); }
.chat-msg-avatar.agent-av  { background: linear-gradient(135deg, var(--primary), var(--primary-dark)); }

.chat-msg-body {
  display:       flex;
  flex-direction: column;
  gap:           3px;
}

/* Sender label shown above the bubble */
.chat-msg-meta--top {
  font-size:   11px;
  font-weight: 600;
  color:       var(--text-muted);
  padding:     0 2px;
}

.chat-msg.agent .chat-msg-meta--top { text-align: right; }

.chat-msg-bubble {
  padding:       10px 14px;
  border-radius: 14px;
  font-size:     13.5px;
  line-height:   1.55;
  word-break:    break-word;
}

/* Website visitor bubble — purple/indigo, left-anchored */
.chat-msg.user .chat-msg-bubble {
  background:           linear-gradient(135deg, #6366f1, #8b5cf6);
  color:                #fff;
  border-top-left-radius: 4px;
}

/* Bot bubble — light gray, left-anchored */
.chat-msg.assistant .chat-msg-bubble,
.chat-msg.bot .chat-msg-bubble {
  background:           #f3f4f6;
  color:                var(--text);
  border-top-left-radius: 4px;
}

/* Human agent bubble — brand blue, right-anchored */
.chat-msg.agent .chat-msg-bubble {
  background:            linear-gradient(135deg, var(--primary), var(--primary-dark));
  color:                 #fff;
  border-top-right-radius: 4px;
}

.chat-msg-meta {
  font-size: 11px;
  color:     var(--text-muted);
}

.chat-msg.agent .chat-msg-meta { text-align: right; }

.chat-divider {
  display:       flex;
  align-items:   center;
  gap:           10px;
  font-size:     12px;
  color:         var(--text-muted);
  margin:        6px 0;
}

.chat-divider::before,
.chat-divider::after {
  content:    "";
  flex:       1;
  height:     1px;
  background: var(--border);
}

/* ── Panel input ──────────────────────────────────────────────────────────────── */

.panel-input-area {
  padding:     14px 16px;
  border-top:  1px solid var(--border);
  display:     flex;
  gap:         10px;
  align-items: flex-end;
  flex-shrink: 0;
  background:  var(--surface);
}

.panel-input-area textarea {
  flex:          1;
  border:        1.5px solid var(--border);
  border-radius: 10px;
  padding:       10px 13px;
  font-size:     14px;
  font-family:   var(--font);
  color:         var(--text);
  background:    #fafafa;
  resize:        none;
  min-height:    42px;
  max-height:    120px;
  outline:       none;
  transition:    border-color var(--transition);
  line-height:   1.5;
}

.panel-input-area textarea:focus {
  border-color: var(--primary);
  background:   #fff;
}

.panel-send-btn {
  width:           42px;
  height:          42px;
  background:      linear-gradient(135deg, var(--primary), var(--primary-dark));
  border:          none;
  border-radius:   10px;
  cursor:          pointer;
  display:         flex;
  align-items:     center;
  justify-content: center;
  flex-shrink:     0;
  transition:      opacity var(--transition);
}

.panel-send-btn:hover { opacity: 0.88; }
.panel-send-btn:disabled { opacity: 0.4; cursor: not-allowed; }
.panel-send-btn svg { width: 16px; height: 16px; fill: #fff; }

.resolved-banner {
  padding:    12px 20px;
  background: #f0fdf4;
  border-top: 1px solid #bbf7d0;
  text-align: center;
  font-size:  13px;
  color:      #065f46;
  flex-shrink: 0;
}

/* ── Configuration Page ──────────────────────────────────────────────────────── */

.config-grid {
  display:               grid;
  grid-template-columns: 1fr 1fr;
  gap:                   20px;
  align-items:           start;
}

@media (max-width: 768px) {
  .config-grid { grid-template-columns: 1fr; }
}

.config-card {
  background:    var(--surface);
  border-radius: var(--radius);
  padding:       22px 24px;
  box-shadow:    var(--shadow);
  border:        1px solid var(--border);
}

.config-card h3 {
  font-size:     15px;
  font-weight:   700;
  margin-bottom: 18px;
  display:       flex;
  align-items:   center;
  gap:           8px;
}

.config-card h3 svg {
  width:   18px;
  height:  18px;
  fill:    var(--primary);
  opacity: 0.8;
}

.config-card.full-width {
  grid-column: 1 / -1;
}

.toggle-row {
  display:     flex;
  align-items: center;
  justify-content: space-between;
  padding:     12px 0;
  border-bottom: 1px solid var(--border);
}

.toggle-row:last-child { border-bottom: none; }

.toggle-label { font-size: 14px; }
.toggle-hint  { font-size: 12px; color: var(--text-muted); margin-top: 2px; }

.toggle {
  position: relative;
  width:    44px;
  height:   24px;
  flex-shrink: 0;
}

.toggle input { opacity: 0; width: 0; height: 0; position: absolute; }

.toggle-slider {
  position:      absolute;
  inset:         0;
  background:    #cbd5e1;
  border-radius: 24px;
  cursor:        pointer;
  transition:    background var(--transition);
}

.toggle-slider::before {
  content:       "";
  position:      absolute;
  width:         18px;
  height:        18px;
  background:    #fff;
  border-radius: 50%;
  left:          3px;
  top:           3px;
  transition:    transform var(--transition);
  box-shadow:    0 1px 4px rgba(0,0,0,0.15);
}

.toggle input:checked + .toggle-slider { background: var(--primary); }
.toggle input:checked + .toggle-slider::before { transform: translateX(20px); }

/* ── Agents Table ────────────────────────────────────────────────────────────── */

.agents-table {
  width:          100%;
  border-collapse: collapse;
}

.agents-table th {
  text-align:  left;
  padding:     10px 14px;
  font-size:   12px;
  font-weight: 600;
  color:       var(--text-muted);
  text-transform: uppercase;
  letter-spacing: 0.04em;
  border-bottom: 1px solid var(--border);
}

.agents-table td {
  padding:      12px 14px;
  border-bottom: 1px solid var(--border);
  font-size:    14px;
}

.agents-table tr:last-child td { border-bottom: none; }
.agents-table tr:hover td { background: var(--bg); }

/* ── Toast Notifications ─────────────────────────────────────────────────────── */

#toast-container {
  position:   fixed;
  bottom:     24px;
  right:      24px;
  z-index:    9999;
  display:    flex;
  flex-direction: column;
  gap:        8px;
  pointer-events: none;
}

.toast {
  background:    var(--surface);
  border:        1px solid var(--border);
  border-radius: 10px;
  padding:       12px 16px;
  font-size:     13.5px;
  box-shadow:    0 4px 20px rgba(0,0,0,0.12);
  display:       flex;
  align-items:   center;
  gap:           10px;
  pointer-events: all;
  min-width:     260px;
  max-width:     360px;
  animation:     toast-in 0.3s ease;
}

.toast.toast-success { border-left: 3px solid var(--success); }
.toast.toast-error   { border-left: 3px solid var(--danger); }
.toast.toast-info    { border-left: 3px solid var(--primary); }

.toast svg { width: 16px; height: 16px; flex-shrink: 0; }
.toast.toast-success svg { fill: var(--success); }
.toast.toast-error   svg { fill: var(--danger); }
.toast.toast-info    svg { fill: var(--primary); }

@keyframes toast-in {
  from { opacity: 0; transform: translateY(10px) scale(0.96); }
  to   { opacity: 1; transform: translateY(0) scale(1); }
}

/* ── Notification Pulse ──────────────────────────────────────────────────────── */

@keyframes pulse {
  0%, 100% { transform: scale(1); }
  50%       { transform: scale(1.2); }
}

.nav-badge.pulse { animation: pulse 1.5s infinite; }

/* ── Loading Spinner ─────────────────────────────────────────────────────────── */

.spinner {
  width:         20px;
  height:        20px;
  border:        2.5px solid var(--border);
  border-top-color: var(--primary);
  border-radius: 50%;
  animation:     spin 0.7s linear infinite;
  flex-shrink:   0;
}

@keyframes spin { to { transform: rotate(360deg); } }

/* ── Color Swatch Input ──────────────────────────────────────────────────────── */

.color-input-wrap {
  display:     flex;
  align-items: center;
  gap:         10px;
}

.color-preview {
  width:        36px;
  height:       36px;
  border-radius: 8px;
  border:       1.5px solid var(--border);
  flex-shrink:  0;
  cursor:       pointer;
}

/* ── Integrations page ───────────────────────────────────────────────────────── */

.intg-platform-header {
  display:       flex;
  align-items:   center;
  gap:           16px;
  margin-bottom: 20px;
}

.intg-platform-icon {
  width:         52px;
  height:        52px;
  border-radius: 14px;
  overflow:      hidden;
  flex-shrink:   0;
}

.intg-platform-icon svg { width: 52px; height: 52px; display: block; }

.intg-platform-name {
  font-size:   20px;
  font-weight: 700;
  margin-bottom: 4px;
}

.intg-platform-desc {
  font-size: 13.5px;
  color:     var(--text-muted);
}

.intg-setup-box {
  background:    var(--surface);
  border:        1px solid var(--border);
  border-radius: var(--radius);
  margin-bottom: 20px;
  overflow:      hidden;
}

.intg-setup-summary {
  padding:     14px 18px;
  font-size:   14px;
  font-weight: 600;
  cursor:      pointer;
  display:     flex;
  align-items: center;
  gap:         8px;
  user-select: none;
  list-style:  none;
}

.intg-setup-summary::-webkit-details-marker { display: none; }
.intg-setup-summary::after { content: "›"; margin-left: auto; font-size: 18px; color: var(--text-muted); transition: transform var(--transition); }
details[open] .intg-setup-summary::after { transform: rotate(90deg); }

.intg-setup-body {
  padding:     4px 18px 18px;
  border-top:  1px solid var(--border);
  display:     flex;
  flex-direction: column;
  gap:         16px;
}

.intg-step {
  display:     flex;
  gap:         14px;
  font-size:   13.5px;
  line-height: 1.6;
  color:       var(--text-muted);
}

.intg-step strong { color: var(--text); }
.intg-step code   { background: var(--bg); padding: 1px 6px; border-radius: 5px; font-size: 12px; }

.intg-step-num {
  width:           24px;
  height:          24px;
  min-width:       24px;
  border-radius:   50%;
  background:      var(--primary);
  color:           #fff;
  font-size:       12px;
  font-weight:     700;
  display:         flex;
  align-items:     center;
  justify-content: center;
  margin-top:      2px;
}

/* Integration channel cards */
.intg-card {
  background:    var(--surface);
  border:        1px solid var(--border);
  border-radius: var(--radius);
  padding:       16px 18px;
  display:       flex;
  align-items:   center;
  gap:           14px;
  margin-bottom: 10px;
  box-shadow:    var(--shadow);
}

.intg-card-icon {
  width:           38px;
  height:          38px;
  border-radius:   10px;
  overflow:        hidden;
  flex-shrink:     0;
}

.intg-card-icon svg { width: 38px; height: 38px; display: block; }

.intg-card-info { flex: 1; min-width: 0; }

.intg-card-name {
  font-size:   14.5px;
  font-weight: 700;
  margin-bottom: 3px;
}

.intg-card-url {
  font-size:     12px;
  color:         var(--text-muted);
  white-space:   nowrap;
  overflow:      hidden;
  text-overflow: ellipsis;
  max-width:     340px;
}

.intg-card-actions {
  display:     flex;
  align-items: center;
  gap:         8px;
  flex-shrink: 0;
}

/* ── Mobile ──────────────────────────────────────────────────────────────────── */

@media (max-width: 768px) {
  .sidebar {
    transform: translateX(-100%);
    transition: transform 0.3s ease;
  }

  .sidebar.open { transform: translateX(0); }

  .main { margin-left: 0; }

  .topbar { padding: 0 16px; }
  .page-content { padding: 16px; }

  .detail-panel { width: 100vw; }

  .stats-grid { grid-template-columns: 1fr 1fr; }
}